Los Angeles County Metropolitan Transit Authority (CA)

Also known as LA Metro
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Contact Information
Name
Los Angeles County Metropolitan Transit Authority (CA)
Type
Employer
daisyBill Payer ID
db29729
Hours of Operation
08:00 AM - 04:00 PM PDT
Telephone Numbers
Main
(213) 922-6000 x 1,23806
Main
(213) 922-6000 x 1,23806
Bill Review
Lien on Me
(626) 921-1120 x 1
CA Medical Provider Networks (MPNs)
Company Website

LA Metro NATIONAL DATA

396
Total Provider Count
4,132
Total Injury Count
27,378
Total Bill Count
e-Bill
Bill Delivery
3%
Duplicate Bill %
14
Avg Days To Pay

LA Metro CALIFORNIA DATA - REIMBURSEMENT STATISTICS

CA Average Days to Pay

For each bill sent from daisyBill software to LA Metro, our technology tracks the count of business days it took LA Metro to process the bill.

For the listed California workers’ comp fee schedules, this table reflects the average count of business days from LA Metro’s receipt of a bill until the daisyBill client received an explanation of review (EOR) and payment from LA Metro.

* California requires claims administrators to pay e-bills for medical treatment within 15 working days of receipt of the e-bill.

California Workers' Comp Fee Schedule
Average Days to Pay
Medical *
14.6
Medical-Legal
16.5
Facility *
19.1
Interpreter
30.1
Copy Service
14.4
Pharmacy *
13

CA Official Medical Fee Schedule

The California Official Medical Fee Schedule (OMFS) establishes the reimbursement amounts due to providers for medical treatment furnished to injured workers. However, rather than reimbursing providers the reimbursement amounts due per the OMFS, LA Metro uses Preferred Provider Organizations (PPOs) to reduce the reimbursements paid to providers.

For LA Metro medical treatment bills, this table reflects the OMFS Reimbursement Due to daisyBill clients for medical treatment provided to injured workers. LA Metro Reimbursement Reduction reflects the amount LA Metro failed to pay daisyBill clients. The LA Metro Reduced Reimbursement reflects the reimbursement amount LA Metro ultimately reimbursed daisyBill providers.

79%
Official Medical Fee Schedule (OMFS)
OMFS Reimbursement Due
$4,830,963
100.0%
LA Metro Reimbursement Reduction
$1,010,342
20.9%
LA Metro Reduced Reimbursement
$3,820,621
79.1%

LA Metro CALIFORNIA DATA - EDI COMPLIANCE

Since October 2012, California law has mandated that claims administrators accept electronic medical bills (e-bills) and adhere to specific timeframes established by the Division of Workers’ Compensation (DWC) Medical Billing and Payment Guide. These timeframes govern the following Electronic Data Interchange (EDI) transactions:

  • 837 (e-bill) Receipt: The provider's initial submission of the electronic medical bill and subsequent Second Review appeals.

  • 277 Acknowledgement (ACK) Receipt: An electronic confirmation from the claims administrator indicating that the e-bill has been received and whether it has been accepted or rejected.​

  • 835 Explanation of Review (EOR) Receipt: A detailed electronic response from the claims administrator outlining the adjudication results of the e-bill, including payment details or reasons for denial.

By tracking this EDI data, daisyBill helps providers identify trends, resolve billing discrepancies, and maintain transparency in the workers’ comp electronic billing process.

X12 837 e-Bill Acceptance

California law requires LA Metro to accept workers’ comp e-bills and Second Review appeals submitted electronically by providers. daisyBill transmits all bills and appeals using the X12 837 EDI standard, as mandated by DWC Rule 7.1.

When LA Metro fails to accept e-bills compliantly, daisyBill resorts to non-EDI methods (fax, email, or mail) to submit paper bills for processing.

The table below shows how often LA Metro properly accepts e-bills sent via the required X12 837 EDI standard and how often LA Metro's failure forces providers to submit paper bills.

100%
X12 837 EDI Compliant
Bill Transmission
Original Bill
Second Review Appeal
Total
X12 837 EDI Compliant
837 Accept
20,077
100%
3,772
100%
23,849
100%
Yes
837 Not Accept
11
0%
0
0%
11
0%
No

X12 277 Acknowledgement (ACK) - Timeliness

California requires LA Metro to electronically send a 277 Acknowledgement (277 ACK) to the provider within two working days of receiving an e-bill. This notice confirms whether LA Metro accepted or rejected the e-bill for payment adjudication. If the 277 ACK indicates acceptance, it serves as proof that LA Metro received the e-bill for processing.

The table below shows how often LA Metro sends 277 ACK notices to daisyBill clients within the required two working days after receiving an e-bill.

100%
X12 277 Timeliness Compliant
Bill Transmission
Original Bill
Second Review Appeal
Total
X12 277 Timeliness Compliant
277 Receipt 2 Working Days
20,077
100%
3,771
100%
23,848
100%
Yes
277 Receipt 3+ Working Days
0
0%
1
0%
1
0%
No

X12 277 Acknowledgement - Invalid e-Bill Rejections

daisyBill tracks the following criteria from LA Metro 277 Acknowledgement (277 ACK) responses to e-bills:

STC Accept: Confirms that the e-bill was accepted for payment adjudication.

STC Reject: Indicates that the e-bill was rejected, with an associated STC Category and STC Code explaining the reason.

STC Invalid – Reject Second Review: An improper rejection of a Second Review appeal using invalid STC Category and/or STC Code.

STC Invalid – Reject Category/Code: A rejection where the STC Category and/or STC Code provided is invalid or not allowed.

STC Invalid – Reject Prior Accept: An incorrect rejection of an e-bill that was previously accepted via an earlier 277 ACK.

These criteria provide detailed insight into how often LA Metro appropriately processes or improperly rejects e-bills and appeals.

99%
X12 277 STC Compliant
Bill Transmission
Original Bill
Second Review Appeal
Total
X12 277 STC Compliant
277 Accept
19,778
99%
3,734
99%
23,512
99%
Yes
277 Reject
7
0%
0
0%
7
0%
Yes
STC Invalid - Reject Second Review
0
0%
38
1%
38
0%
No
STC Invalid - Reject Injury Claim Valid
260
1%
0
0%
260
1%
No
STC Invalid - Reject Category/Code
19
0%
0
0%
19
0%
No
STC Invalid - Reject Prior Accept
13
0%
0
0%
13
0%
No

X12 835 Explanation of Review

An electronic Explanation of Review (EOR) is transmitted using the X12 835 EDI standard and provides details on the adjudication of an e-bill. DWC Rule 7.1 requires LA Metro to electronically send an Explanation of Review (EOR) to the provider using the X12 835 EDI standard.

For Original e-Bills, LA Metro must electronically send the EOR within 15 working days after receiving the e-bill.

For Second Review Appeals, LA Metro must electronically send the EOR within 14 calendar days after receiving the Second Review e-bill.

The table below shows how often LA Metro sends X12 835 EORs to daisyBill clients within the required timeframes.

26%
X12 835 Compliant
X12 EDI Standard
Original e-Bill
Second Review Appeal
Total
X12 835 Compliant
835 Receipt 15 Working Days
6,007
30%
19
1%
6,026
26%
Yes
835 Missing
330
2%
2,213
59%
2,543
11%
No
835 Late
13,348
67%
1,466
39%
14,814
63%
No
835 Invalid Data
93
0%
36
1%
129
1%
No

LA Metro CALIFORNIA DATA - PENALTY & INTEREST

If LA Metro fails to remit payment within mandated time frames, California law requires the claims administrator to “self-execute” Penalty and Interest payments directly to the provider. Often claims administrators fail to self-execute these Penalities and Interest (P&I).

Using e-billing data, daisyBill calculates the Total P&I Due to daisyBill clients and the amount of P&I LA Metro reported paying our clients.

The Penalty & Interest Balance Due displayed here is the amount LA Metro failed to self-execute to daisyBill clients as mandated by California law.

$127,761
Penalty and Interest Balance Due
Total Penalty & Interest Due*
$132,855
Self-Executed Penalty & Interest Paid
$5,094
Penalty & Interest Balance Due
$127,761
Bill Transmission Year
Bill Count
EOR Receipt Count
EOR Missing Count*
Payment Late Count
Penalty Due
Interest Due
Total P&I Due
2019
9,899
8,421
85%
1,478
15%
277
3%
$10,150
$3,685
$13,835
2020
12,388
10,530
85%
1,858
15%
328
3%
$12,305
$9,927
$22,233
2021
13,867
13,346
96%
521
4%
235
2%
$7,676
$9,464
$17,140
2022
18,208
16,803
92%
1,405
8%
544
3%
$25,330
$5,016
$30,346
2023
18,496
16,631
90%
1,865
10%
415
2%
$19,000
$3,809
$22,809
2024
22,990
22,003
96%
987
4%
896
4%
$21,032
$3,881
$24,913
2025
5,105
3,937
77%
1,168
23%
23
1%
$1,320
$261
$1,581
Total
100,953
91,671
91%
9,282
9%
2,718
3%
$96,813
$36,042
$132,855

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